Lovelock, Christopher .
Services Marketing :People, Technology, Strategy / Christopher Lovelock ، Jochen Wirtz - 5th ed. - NJ,U.S.A : Prentice Hall /Pearson Education, 2004. - 652 P.
131268465
Consumer Behavior
Consumer Behaviour
Distribution
Managment
Planning
Pricing
Services Marketing
658.802 / LOV
Services Marketing :People, Technology, Strategy / Christopher Lovelock ، Jochen Wirtz - 5th ed. - NJ,U.S.A : Prentice Hall /Pearson Education, 2004. - 652 P.
131268465
Consumer Behavior
Consumer Behaviour
Distribution
Managment
Planning
Pricing
Services Marketing
658.802 / LOV