| 000 -LEADER |
|---|
| fixed length control field |
00589nam a2200241Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
170131s9999||||xx |||||||||||||| ||und|| |
| 020 00 - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
77107942 |
| 040 00 - CATALOGING SOURCE |
|---|
| Transcribing agency |
. |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.802 |
| Item number |
P A L |
| 100 10 - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Palmer, Adrin . |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Principles of Services Marketing / |
| Statement of responsibility, etc |
Adrin Palmer |
| 250 00 - EDITION STATEMENT |
|---|
| Edition statement |
4th ed. |
| 260 00 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
NY, U.S.A : |
| Date of publication, distribution, etc |
2005. |
| Name of publisher, distributor, etc |
McGraw-Hill/Irwin, |
| 300 00 - PHYSICAL DESCRIPTION |
|---|
| Extent |
575 P. |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Management |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Marketing |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Pricing |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Promotion |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service Quality |
| 942 00 - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |