Customer Service: Building Successful Skills for the Twenty-First Century /
by W.Lucas, Robert .
Edition statement:3rd ed. Published by : McGraw-Hill/Irwin, (NY,U.S.A : ) Physical details: 416 P. ISBN:71112928. Year: 2005| Item type | Current location | Call number | Status | Date due | Barcode |
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Books
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658.812 LUK (Browse shelf) | Available | MEU-100706 | ||
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Books
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658.812 LUK (Browse shelf) | Available | MEU-100707 |
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