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Customer Service: Building Successful Skills for the Twenty-First Century /

by W.Lucas, Robert .
Edition statement:3rd ed. Published by : McGraw-Hill/Irwin, (NY,U.S.A : ) Physical details: 416 P. ISBN:71112928. Year: 2005
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Item type Current location Call number Status Date due Barcode
Books Books 658.812 LUK (Browse shelf) Available MEU-100706
Books Books 658.812 LUK (Browse shelf) Available MEU-100707

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