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1. Principles of Services Marketing / by Palmer, Adrin . Publication: NY, U.S.A : McGraw-Hill/Irwin, 2005 . 575 P. Date: 2005 Availability: Items available: (3),

2. an integrated model of service quality and customer layalty : investigating the mediating effects of customer value and customer satisfaction / by MAKHLOUF, SABA . Publication: AMMAN : 2014 . 106 P. Date: 2014 Availability: No items available:

3. The Effect of Customer Orientation on Customer Satisfaction and Examining the Mediating Effect of Service Quality /Acase Study at Pharmacy One. / by Hawa, Hind Nather Said . Publication: Amman : 2015 . 128 P. Date: 2015 Availability: No items available:

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