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1. Investigating the impact of E-CRM on customer loyalty : a case of B2B in zain company in jordan / by abdel, rula . Publication: . 103 P. Availability: No items available:

2. Cloud Customer Relationship Management (CRM)Ontology / by Alkubaisy, Samar Khalid . Publication: Amman : 2014 . 118 P. Date: 2014 Availability: No items available:

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