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1. Marketing Management Text and Cases / by Lal, Rajiv . Publication: NY, U.S.A : McGraw-Hill/Irwin, 2005 . 812 P. Date: 2005 Availability: Items available: (1),

2. Essentials of Services Marketing / by Hoffman, K. Douglas . Publication: London, England : Thomson Learning, 2001 . 569 P. Date: 2001 Availability: Items available: (2),

3. Global Marketing: Foreign Entry, Local Marketing, and Global Management / by Johansson, Johny K. . Publication: NY,U.S.A : McGraw-Hill education, 2006 . 647 P. Date: 2006 Availability: Items available: (2),

4. marketing concepts and strategies / by pride, william m . . Publication: newyork : Houghton Mifflin company, 2006 . 610 P. Date: 2006 Availability: Items available: (1),

5. how dell does it / by holzner, steven . Publication: newdelhi : Tata McGraw-Hill Publishing Company Limited, 2006 . 234 P. Date: 2006 Availability: Items available: (1),

6. customer - driven services management / by balachandran, s . . Publication: newdelhi : Response Books, 2004 . 304 P. Date: 2004 Availability: Items available: (1),

7. Marketing : An Introduction global edition / by Armstrong, Gary . Publication: Boston : Pearson Education,Inc., 2011 . 644 P. Date: 2011 Availability: Items available: (1),

8. Total Quality Management / by Mustafa, A. . Publication: Delhi : Manglam, 2011 . 373 P. Date: 2011 Availability: Items available: (1),

9. The effect of some marketing variables on customers behavioral intentions case study : royal jordanian airlines / by dawaghreh, aynoor walid suleiman . Publication: . 88 P. Availability: No items available:

10. The Impact of Online Shopping Services Quality on Customers' Attitudes towards Online Shopping \ by Haddadin, Maisa Publication: Amman, 2017 . 102 P. Date: 2017 Availability: No items available:

11. The Effect of Online Business Determinants on Customers’ E-Loyalty, Field Study on Customers Who Use E-Banking by Al-Saffar , Ali Mohamad Saleh Publication: Amman: Middle East University; 2020 . 93 page. Date: 2020 Availability: No items available:

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