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1. Principles of Services Marketing / by Palmer, Adrin . Publication: NY, U.S.A : McGraw-Hill/Irwin, 2005 . 575 P. Date: 2005 Availability: Items available: (3),

2. an integrated model of service quality and customer layalty : investigating the mediating effects of customer value and customer satisfaction / by MAKHLOUF, SABA . Publication: AMMAN : 2014 . 106 P. Date: 2014 Availability: No items available:

3. The Effect of Customer Orientation on Customer Satisfaction and Examining the Mediating Effect of Service Quality /Acase Study at Pharmacy One. / by Hawa, Hind Nather Said . Publication: Amman : 2015 . 128 P. Date: 2015 Availability: No items available:

4. The Impact of Destination Service Quality and Destination Environment on Tourist Satisfaction (A Field Study on Jordan’s Golden Triangle From Tourists’ Point of View) \ by Bader , Feras Mohammad Publication: Amman, 2018 . 85 p. Date: 2018 Availability: No items available:

5. The Effect of Service Quality on Brand Loyalty at Five Star Hotels in Amman, Jordan \ by Mola , Nart Walid Publication: Amman: 2018 . 80 page. Date: 2018 Availability: No items available:

6. The Effect of Mobile Phone Application on E-Service Quality in Retail Stores; From Customer Viewpoint. by zaituon , Ahmad mohammad Publication: Amman: Middle East University; 2019 . 114 page. Date: 2019 Availability: No items available:

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