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1. beyond loyalty the next generation of strategic customer relationship management / by chenet, pierre . Publication: New Delhi Prentice-Hall of India 2006 . ix, 110 pages illustrations 22 cm Date: 2006 Availability: Items available: (1),

2. investigating the impact of customer orientation relationship quality and strategic flexibillty on customer loyalty : an applied study on sme's in commercial banks in jordan / by obeidat, omar salem . Publication: . 104 P. Availability: No items available:

3. effect of e-banking services on customer value and customer loyalty : An applied study on jordanian commercial banks / by hamid, ammar saeed . Publication: . 119 P. Availability: No items available:

4. Investigating the impact of E-CRM on customer loyalty : a case of B2B in zain company in jordan / by abdel, rula . Publication: . 103 P. Availability: No items available:

5. an integrated model of service quality and customer layalty : investigating the mediating effects of customer value and customer satisfaction / by MAKHLOUF, SABA . Publication: AMMAN : 2014 . 106 P. Date: 2014 Availability: No items available:

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