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1. custimer relationship management / by mahamed, h peer u . Publication: 2002 . 224 P. Date: 2002 Availability: Items available: (1),

2. think like your customer / by stinnett, bill . Publication: new : tata mcgraw-hill, 2005 . 261 P. Date: 2005 Availability: Items available: (1),

3. Organizational critical factors and their effect in achieving strategic competitive advantage : applied study in maritime transport sector in jordan / by hasan, issa awad mahmud . Publication: . 131 P. Availability: No items available:

4. Effect of quality orientatuon and new services development on organizatioal performance : An applied study on commercial banks in amman / by abualwafa, rima mohamed . Publication: . 108 P. Availability: No items available:

5. Evaluating The Air Travel Service Quality Provided By Libyan Arab Airlines Using The Gap Theory / by Kashker, Idris Atela R. . Publication: Maastriche : 2005 . 58 P. Date: 2005 Availability: No items available:

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